Refresh BroodMinder Device
We will refresh your devices for you.
We will clean, update software, test, and add new housings. If any of your units do not pass testing, we will contact you with the option to return as is, or to refurbish the unit.
Please send your units to:
BroodMinder Europe
325 Route des coteaux de Guindalos
64110 Gelos
France
Be certain to include order number.
Installation
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Shipping & Delivery
Shipping terms and conditions for online orders on eu.broodminder.com
Shipping from :
- All orders are processed and shipped promptly from our EU headquarters in France.
- We are typically shipping on Tuesday and Thursday.
Important Notice for Shipments Outside the European Union (UK, Switzerland, Norway, etc.):
If you are placing an order from outside the European Union—such as the United Kingdom, Switzerland, Norway, or Iceland—please note that additional customs duties and taxes like VAT may apply according to your country’s regulations.
These charges are the responsibility of the customer. We recommend checking with your local customs authority before completing your purchase.
Delivery Time
- France: 4 working days
- Europe: 5 working days
- Worldwide: on average 7-10 working days (depending on location).
Order delivery
- Due to the shipment value, we only offer home delivery with proof of delivery as the shipping method. Relay delivery is not available when insurance is included.
Order tracking
- Orders are sent in tracked packages
- After your purchase you will be able to follow delivery in real time.
Return conditions
- Shall you encounter any issue with your delivery, please contact our customer service: support@broodminder.com
