Versand

Last Updated: 2025-02-28

Processing & Shipping Times

• All orders are processed within 3 business days (excluding weekends and holidays).
• Once shipped, estimated delivery times are:
  • Domestic Orders (France): 3 business days
  • International Orders: [3 to 7] business days (varies by location)
• If we experience high order volumes, processing times may be delayed.

Shipping Rates & Carriers

• Shipping rates are calculated at checkout based on destination and weight.
• Orders are shipped via [Colissimo or UPS].

Tracking Information

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• Please allow 1 hour for the tracking information to update.

International Shipping

• We ship worldwide to most countries.
• Customers are responsible for any customs duties, taxes, or import fees applied by their country.

Delayed or Lost Packages

• If your order is delayed, please check the tracking information first.
• If your package is lost, contact us at eu.broodminder.com/contact and we will assist you.
• We are not responsible for shipping delays caused by the carrier or customs.

Returns & Exchanges

• Please refer to our Refund Policy for details on returns and exchanges.

For any shipping-related inquiries, contact us at eu.broodminder.com/contact